Meet the Team

Helen Pass BSc (Hons)
Director
Helen has been a landlord for over 15 years, and together, with John has built up a substantial property portfolio. Helen loves to keep on top of current legislation by attending training courses and lettings events on a regular basis. John and Helen have 5 children ranging in age from teenagers to toddlers, so in the little spare time Helen gets, she enjoys long walks in the country and holidays.

John Pass
Director
John has been a landlord for over 30 years. His first property was a 13 bedroom house share in Liverpool, and it snowballed from there.
Soon he’d built up a portfolio of houses and flats across the North West, mainly in Runcorn. Having dealt with more lettings agents than he could count, he decided to start HomeSmart Lettings with Helen because they knew that they could offer a better, more personal approach to lettings. So that’s what they did.
In his spare time, John enjoys watching or playing competitive sports especially Tennis and Football.

Lyndsay Shaw
Branch Manager

Julie Townley
Tenancy Manager
Julie has been part of our team since October 2019 and takes care of the maintenance issues. Julie has worked in lettings for the past 15 years and has completed BTEC Level 3 in Property management. Julie lives in Helsby and in her spare time she enjoys long walks with her dog and spending time with family.

Colin Whitebread
Tenancy Manager

Jake Ellison
Tenancy manager

Alisha Pass
Lettings Administrator

Luke Brennan
Lettings Negotiator
Luke joined HomeSmart Lettings in September 2021 after previously working in retail. In his spare time Luke likes socialising with his friends, going on long walks in the countryside and spending time with family.

Lisa Fisher
Finance Administrator
Lisa was part of the Cheshire Relocation team for over 5 years and we were delighted that she joined us at HomeSmart Lettings following Cheshire Relocations merge with HomeSmart. In her spare time Lisa enjoys reading and spending time with her family.

Jennifer Taylor
Finance Administrator
Jennifer joined our HomeSmart team in September 2017. Jenny had previously worked for the benefits agency. Jenny enjoys spending time with family and reading.

Kirsty Ap-Carreg BEng
Finance Administrator
Kirsty joined our HomeSmart team in January 2018. Kirsty has previously worked in commercial accountancy. In her spare time she enjoys holidays and reading.